Welcome to Contractor In Charge

Virtual assistants at your command

Our skilled virtual assistants are here to streamline your operations and take daily tasks off your plate. As part of Contractor In Charge, they serve as reliable, remote team members who handle everything from scheduling and email management to customer support and data entry. Each assistant is trained to understand your business processes and tools, ensuring seamless integration into your workflow. With our virtual assistants at your command, you gain back valuable time to focus on growth while we take care of the details. 

Customer Care

Consistent Customer Care
Get my inbound Calls
Answer promptly 24/7
Qualify leads properly

Office Management

No more hiring headaches
Grow without worrying
Save time on team management
End workplace drama

Financial Reporting

Know my numbers every month
Automate my financial tracking
Control budget and cash flow
Make informed decisions

Grow My business

Plan for smart business growth
Scale based on demand
Work with a trusted expert team
Stay ahead of market changes

HOW IT Works

Seamless Call Support That Grows with Your Business

Our streamlined process ensures your customers are always heard. It begins with Kickoff, where our experienced team takes the time to understand your business through direct communication.

About Contractor in Charge

Expert Financing for Sustainable Future

Contractor In Charge was founded by industry veteran Lynn Wise to help home service contractors take control of their businesses. With over 50 years in plumbing, HVAC, and remodeling, Lynn saw the everyday challenges contractors face—from hiring and training to managing operations.

After a successful career in business management and call center solutions, Lynn launched Contractor In Charge in 2015. What began as a single trade show booth is now a trusted partner for contractors nationwide, offering expert call center services, scheduling, dispatch, bookkeeping, and inside sales.

At our core, we believe in partnership, transparency, and doing things right. Our mission is simple: help contractors grow, boost efficiency, and deliver exceptional customer experiences.

Our Partners

Ebook

A step-by-step guide to creating a thriving contracting business that can operate without you, giving value to a potential buyer. Founder of Contractor in Charge, Lynn Wise gives useful financial ratios and easy-to-follow advice on implementing training and automated systems to set your business apart from the competition.
Download OUR FREE EBOOK

Testimonial

What Our Customers Say?

Frequently Asked Questions

Frequently Asked Questions

Why a Virtual Office Team? The benefits of a Virtual Office Team are numerous:
Extend your office hours at a fraction of the cost
Trained coverage for changes in staffing needs: vacation, attrition, peak season
Cut costs but maintain the same quality of service
Save money: no longer pay for benefits, overtime, insurance
Industry experienced employees
What are your hours of operation?
Our Customer Care Team coverage is available seven days a week. Our hours vary based on Peak or Off Season.
What is the Profit by Design program?
The Profit by Design Cash Management Program is designed to make your business work for you. We use Industry KPI’s to drive assessments and performance goals for your business.
What Scheduling/ Service Management software do you use?
We have experience with the popular Service Management Software Programs. We are proficient in ServiceTitan®, FieldEdge, Field Locate, ServiceFusion, Picture Perfect Pricing (P3), and others. Our skills in scheduling software are unmatched in the industry.
How much does it cost?
Because our services are tailored to your specific company, a 30 minute consultation is needed. Our services can easily be modified to fit your business. This ensures that you are only paying for the services that you will need.

    APPIONTMENT

    Schedule consultation

    Ready to take your business to the next level? Contact Contractor In Charge today to learn how our expert services can support your growth. Whether you need help with call answering, scheduling, dispatch, bookkeeping, or inside sales, our team is here to make your operations smoother and more profitable. Let’s talk about how we can become a trusted partner in your success. Reach out now—we’re ready when you are.

    *Phone Number
    813-303-1060
    Opening Hour
    Mon -sat (08:00 - 21:00) Sunday Closed

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